Damaged Baggage claim won't be considered

<p>Returned home with my kids frm vacation in Mid December 2016.. Noticed my one suitcase was broken at the bottom when we loaded it into the car.It was wrapped for travelling. My 4 year old had runny tummy so I loaded him up and went homeOnce everyone was settled I called Qatar to report the baggage, got a full mailbox answering service ad fugured Id try again. This continued (the full mailbox) for a while and I eventually mailed thrugh my complaint about the baggage. Long story short...international handed it over to Cape Town and Cape Town says that I didn't submit a claim before I left the airport so they won't deal with it.... Worst srvice ever. Basically using any excuse not to take responsibility for the fact that my luggage was damaged beyond repair and reuse by Qatar carrier. I will never use them again. I'll stick to Emirates as my usual carrier from nowonwards.</p> <p> </p>