BAD Service advise by QATAR airways

Qatar airways service is appalling. The staff including their manager at OR Tambo International airport do not care about the customers. On Monday 22 February 2021, I was due to fly back to UK via Doha at 18h40 SA time. I was refused to print a ticket without valid proof of booked hotel in London .The staff advised me to book any hotel in London before they could print my ticket ,I did so in the present of the staff who advised me .I booked travel lodge at cost of £297 only to find out later that Travel lodge London isn’t not a quarantined facility. The manager tried to assist but she also had no clue as to how the quarantined facilities are booked. I missed my flight on that day which meant that I also missed an important project to present in the UK .By the time I managed to book the quarantined facility ,the flight was already leaving despite arriving early at the airport I still missed my flight .My work is on the line due to missing the important project and I have spent £297 on bad advise by Qatar staff ,Qatar customer services also refuse to assist me to at least claim back the £297 which I lost due to wrong advise from Qatar staff. I will never recommend Qatar airways to anyone ever!!