Bad service
<p>Okay so qatar airlines is **** and should be avoided... the first problem I encountered was when I booked the tickets it was done on a friday payment was made the same day and they dont work on weekends so when payment reflected on the Sunday they did not get it... that Monday they told me that I had to pay an additional R2000 ontop of the R49 000 I had already payed because payment was only confirmed when they got back in office I payed for 5 flights at roughly 9800 per ticket return... needless to say the manager ****ed the phone in my ear trying to justify and eventually sorted it out without me paying the additional fee.</p> <p>now they send me the following</p> <p>Good day MR Oberholster,</p> <p> </p> <p>I have checked with our refunds department regarding your refund request, the amount you will get back per passenger is about R1803.00, then a deduction of R285.00 for admin fee and USD170.00 for cancellation which is R2210.00.</p> <p> </p> <p>Which is more than the amount you will get as your refund which means you will not get anything back.</p> <p> </p> <p>So I thought I should let you now before they refund it, would you rather place the tickets on hold and reuse them later on or do you want a refund?</p> <p>Kind Regards</p> <p>I received the email at 21:39 my time on 20th of June I've sent 2 emails to which they don't even bother responding. I'm not in South Africa anymore and to be honest this is just ridiculous... the return ticket is over 4000 what happened with the rest of the money or do I pay double charges???</p> <p>Im in Cambodia now +855 </p>