JM
Jannie M

1 reviews | Active since Mar 2009

26 Nov 2016, 14:49

You left me stranded and did not care

<p>What happens to Juanita's husband also happend to me, agent did not pay money over. I got the same dont care response from Qantas, how did they allow us on the plane going there if they did not receive payment, if their process is flaught why should we pay double. Not going to leave it there that is why the cusomer act was put in place for. </p>

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Replies (1)
Qantas Airways
Qantas Airways's reply28 Nov 2016, 12:09
Official

Hello Jannie,

Thank you for submitting your information on this platform.

An email has been sent to your direct email address in relation to your complaint.

Kind regards

Michi Messner

Regional Manager Africa