Shocking client service
No answer with the South African contact number. Phoned the international number a couple of times with a waiting period over an hour. Online queries also gets no attention !! You are “world class airline” act as such !
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Replies (2)
Qantas Airways's replyOfficial
10 Sept 2019, 15:47Hello Charles,
thank you for your feedback. We are experiencing a high volume of inbound calls which is unfortunately affecting your incoming call. Can I ask that you to contact us by email us on ***
Kind regards
Michi Messner
Regional Manager Africa
thank you for your feedback. We are experiencing a high volume of inbound calls which is unfortunately affecting your incoming call. Can I ask that you to contact us by email us on ***
Kind regards
Michi Messner
Regional Manager Africa
Qantas Airways's reply10 Sept 2019, 15:47
Official
Hello Charles,
thank you for your feedback. We are experiencing a high volume of inbound calls which is unfortunately affecting your incoming call. Can I ask that you to contact us by email us on ***
Kind regards
Michi Messner
Regional Manager Africa
thank you for your feedback. We are experiencing a high volume of inbound calls which is unfortunately affecting your incoming call. Can I ask that you to contact us by email us on ***
Kind regards
Michi Messner
Regional Manager Africa
Qantas Airways's replyOfficial
10 Sept 2019, 15:47qantassouthafrica at mindpearl.com
Qantas Airways's reply10 Sept 2019, 15:47
Official
qantassouthafrica at mindpearl.com