KN
Krushen N
1 reviews | Active since Dec 2015
14 Mar 2020, 20:14
Qantas South Africa call centre - no answer
After learning about the revised travel restrictions in New Zealand due to the coronavirus, I have tried to call the South African Qantas call centre to cancel my tickets. I have called 4 times with each call lasting more that 45 minutes and I stil have bot had an answer. This is poor service from a supposed world class airline.
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Qantas Airways's replyOfficial
16 Mar 2020, 09:49Due to our recent announcements on flight changes, our team are currently very busy helping as many customers as we can.
We appreciate that this high demand for support means there are delays in our response times. Please be assured we have your email and responded. Thank You for your patience
Qantas Airways's reply16 Mar 2020, 09:49
Official
Due to our recent announcements on flight changes, our team are currently very busy helping as many customers as we can.
We appreciate that this high demand for support means there are delays in our response times. Please be assured we have your email and responded. Thank You for your patience