Qantas lost my bags and limited help available

I flew from Cape Town to Johannesburg to Sydney on the 25th of July. When i arrived at Sydney my baggage never arrived. I filled out a lost baggage form and was told to call in the morning for a progress report. I have now spent the last 4 days calling every day to try and keep the effort going but alas, nothing. I have literally had to spend hours of every day calling to get an update, was told they would call me on Monday at 1:30 but as of yet i have not had this call. Every detail has been given to assist which, when verified, is wrong. The lady at the Call centre has told me its not their issue and they doing what they can, but the follow up is only done when i call. <br> <br> I came to Melbourne to run a race which i could not partake in. this was $65 (a lot of money for a South African). I have also had to spend around $200 putting clean essentials on and have spent an average of an hour a day following up. Not the holiday i would have liked.<br> <br> The sad thing is when i told other people of my frustrations, their response was \Thats quite common of Qantas"<br> <br> Im not sure where else to go and undoubtedly i will have to spend 13 hours flying in economy in the same clothes i came in."""