Qantas don’t care about customer experience

Non existent customer due care. I have tried to get hold of Qantas for 10 days trying to amend a ticket. I have been holding for over 2 hours every day waking up early to try get ahead. Nobody answers, nobody cares. I leave messages on their Facebook inbox… nobody replies nobody cares.

Qantas have made my trip a stressful and terrible experience and I cannot believe how bad this airline has become. Avoid if you can!

So I ended up not being able to change my ticket and I tried every day for 2 hours a day for 10 days… how about that!