Qantas delaying payment of refund.

I have a ticket which needs to be refunded, this is the fourth week that I have call Qantas for the refund and on every occasion I am told that within 7 days it will be in my account. Today (28/09/2022) I called again as no funds were refunded....And guess what? ... I am not told that the money will take 6 to 8 weeks to be refunded. As I write this complaint, I am still holding one for Qantas t give me feedback on my refund. I was put on hold and it is exactly 1hour and 55 minutes and counting as i wait for them to come back to me. How efficient is that. It is evident that Qantas and their *********** staff are ******* as i still do not have my refund. It takes them this long to track and refund a tick, ridiculous indeed. CEO of Qantas, is this how you run you business. Theft is not the answer to earn your salary.