Qantas care about their customers, or do they?

Dear Qantas,<br> I recently flew with you from JNBSYD and later HBA SYD JNB. My first trip on 20 March was pure hell. The flight was booked to capacity and when we checked in the lady at the check in could not care less that we are both tall and gave us two seats that is by no means suitable for tall people. I ended standing almost the entire flight. The seats had NO leg room, was hurting my back and that my brother could at least turn sideways, have some leg space and sleep. On our return flight, we selected seats prior to check in. On arrival in SYD ex HBA, we went to the Sales desk to see if at that stage there was anything they could do. The gentleman at the country was very helpful and friendly, but refused to understand my remark about the leg space on the flight JNBSYD. He kept interupting me telling me that is what you get for econnomy class. Fortunately out seats back had leg space, but we were split across the Aircraft. But I must add the staff on the SYDJNB was much more accommodating, and I can only cheer them for great service. Bringing me a box of tissue after I ran out and gave me some cough drops. Hats of to the team on 28 Mar! Ps: best food ever. Will fly Qantas again!