Qantas Airways

Hello Peter, I made a booking and paid for the tickets to travel with Qantas to Australia in December 2019. My wife and myself were going the visit our son and his family in Adelaide Australia in April 2020. Because of the Covid 19 epidemic the flight was cancelled, Qantas provided a credit voucher that was valid until the end of 2020. I contacted them in November 2020 and was informed that the credit will be valid until the end of 2023. I contacted the Qantas booking offices in Cape Town in January 2023 to book the tickets again. I was informed that the credit is to old and that they will pay-out the amount that we paid in 2019. I feel that this is very unfair as the tickets to travel to Adelaide is almost double what is was in 2019. The business that I worked for also closed down because of covid and I am on pension now.