PR
Paul R
1 reviews | Active since Sept 2017
03 Dec 2022, 04:26
Qantas Airlines
I would like to say that Qantas airlines has the worst customer service when you call them I wanted to change my flight details for the morning and got told I have to wait 72 hours and I needed them to change it so I could fly in the morning and when I asked the agent they were like sorry there is nothing I can do to help you.
I would never recommend Qantas to anyone.
I cancelled my flight and hope I will get refunded.
Worst service ever
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Qantas Airways's replyOfficial
06 Dec 2022, 12:48Hi Paul
I would like to investigate this complaint further. To keep your information private, please can you email your full name and booking ref to: QFJNBRES at QANTAS dot COM dot AU : I will also need to know the date and time you called and if possible, the name of the person you spoke to. All further communications will be via email once I have your details.
Thanks
Kind regards,
Qantas South Africa
PS: Please ignore the automated response you will get from that email address
I would like to investigate this complaint further. To keep your information private, please can you email your full name and booking ref to: QFJNBRES at QANTAS dot COM dot AU : I will also need to know the date and time you called and if possible, the name of the person you spoke to. All further communications will be via email once I have your details.
Thanks
Kind regards,
Qantas South Africa
PS: Please ignore the automated response you will get from that email address
Qantas Airways's reply06 Dec 2022, 12:48
Official
Hi Paul
I would like to investigate this complaint further. To keep your information private, please can you email your full name and booking ref to: QFJNBRES at QANTAS dot COM dot AU : I will also need to know the date and time you called and if possible, the name of the person you spoke to. All further communications will be via email once I have your details.
Thanks
Kind regards,
Qantas South Africa
PS: Please ignore the automated response you will get from that email address
I would like to investigate this complaint further. To keep your information private, please can you email your full name and booking ref to: QFJNBRES at QANTAS dot COM dot AU : I will also need to know the date and time you called and if possible, the name of the person you spoke to. All further communications will be via email once I have your details.
Thanks
Kind regards,
Qantas South Africa
PS: Please ignore the automated response you will get from that email address