CC
Colin C

1 reviews | Active since Aug 2009

08 Nov 2021, 10:06

Pathetic service from Quantas

My flight to Australia ins 2020 had to be cancelled due to Conrona Virus. I was promised a credit for the fares but it has gone missing. Try contact they Quantas Call Centre - ridiculous - I have waited over an hour with no-one taking the call.

0
Replies (1)
Qantas Airways
Qantas Airways's reply08 Nov 2021, 10:15
Official
Dear Colin, Thank you for  your comments.  Please can you email our call centre on qantassouthafrica at qantas dot com dot au.  Our call volumes are very high at the moment.  You may also copy in my email michimessner at qantas dot com dot au
Thank you 
Kind regards
Qantas South Africa