RE
Rene E
1 reviews | Active since Jun 2017
07 Mar 2022, 07:09
No service delivery
I phoned them the last 3 days, sent emails. No answer at the Cape Town office-only one in South Africa and no email response. They are supposed to be available 7days a week 24h a day. I need them to assist with new travel dates as I am still waiting for my visa
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Qantas Airways's replyOfficial
07 Mar 2022, 07:41Good Morning Rene. Unfortunatley we are currently experiencing high volumes of enquries for both email and calls. Turnaround times on emails can be 5 working days. Please email me on michimessner at qantas dot com dot au and I will escalate
Qantas Airways's reply07 Mar 2022, 07:41
Official
Good Morning Rene. Unfortunatley we are currently experiencing high volumes of enquries for both email and calls. Turnaround times on emails can be 5 working days. Please email me on michimessner at qantas dot com dot au and I will escalate