1 reviews | Active since Feb 2023
Mrs P.E McCabe
Quantas has a package deal with BA Comair and BA was grounded 3 days before I was due to fly via Cape Town to OR Tambo to catch my connecting flight to Sydney and then to Melbourne Australia. I managed to get a Flight with Lift Airways to avoid Plus my Bus Fare return to Mossel Bay losing my Flight costing me additional R2840.00 including my return to Cape Town and my bus fare from Cape Town To Mossel Bay on my return from Australia. When I was due to return to SA Quantas was delayed in Melbourne and when we eventually arrived in Sydney we were told our flight to O.R Tambo had left without all South Africans. We were diverted via Dubai with Emirates causing further delays and extra expenditure and missing my lift flight to Cape Town and my Bus trip from Cape Town and having to book another flight from JHB to George R1833.00 I am claiming all these fares from Quantas plus my bus fare and food costs to the value R300.00 having to pay in US Dollars. Please help/. They just ignore me. Even BA who said they would refund within 6 weeks from cancellation viz. 2 May 2022 Alos ignoring me.
I would like to investigate this complaint further. To keep your information private, please can you email your full name and booking reference to: QFJNBRES at QANTAS dot COM dot AU
All further communications will be via email once I have your details. Thanks
Kind regards, Qantas South Africa
PS: Please ignore the automated response you will get from that email address
I would like to investigate this complaint further. To keep your information private, please can you email your full name and booking reference to: QFJNBRES at QANTAS dot COM dot AU
All further communications will be via email once I have your details. Thanks
Kind regards, Qantas South Africa
PS: Please ignore the automated response you will get from that email address
