1 reviews | Active since Sept 2020
ABSOLUTELY SHOCKING
PLEASE ASSIST!!!! SEE EMAIL BELOW SENT TO QANTAS. MAIL WAS RETURNED STATED ITS BLOCKED.HOW??? It is know a very very long time since we have travelled to Australia from South Africa dated 12 August 2022 Since my return to South Africa i have contact the customer care centre and spoke to different people on many occasions and very costly and lengthy phone calls. I spoke to Phakamisa and then was promised that the refund would be paid in on 27January 2023 nothing happened I spoke to Lene same story money will now be paid in on 5February 2023 nothing happened,then spoke to Chad he explained different story opened and provide me with new booking referens number 6YHY05 now i will be able to get my refund ,nothing happend on 21 February 2023 he promissed that i will be paid within 1to 2weeks from date. Nothing but nothing happened he did not even respond to my emails which i send to him on 14 April and 2May 2023. I think it is very bad to be promised that your refund would be paid back seeing thet it was not any fault from my side. So i think if i do not get reaction or an answer from you people.I will definitely publicize. Your urgent response with my repaid date are awating Lastly Qantas audit section can surely see that they owe me money longtime overdue. Please no more promisses because my money is lawfully withhold. THANK YOU
AWAITING URGENT RESPONSE
