Q-Tique 28 Not sure what stinks more, service or attitude

I had a problem with my geyser. Called and booked an appointment to come look at the geyser to see what is wrong and then to also fix it.

On the Friday, they never showed and also only let me know late that eve that they couldn't come but could come the next day at 13:15. The next day at 13:02 they let me know that they are almost there and on their way.

10 minutes later I asked, what time they would be at my place. He then sent me a screenshot of his google maps showing they are 17 minutes away. Almost an hour later I asked what was going on since it was now almost an hour since they sent the screenshot.

15 minutes later he sent me a video of a geyser that was leaking. I then asked why he sent that, since it seems like they are on a different site, instead of coming to me. He simply rep**** "The geser needs to be changed its damaged."

I told him, that is is ok, I will just look for someone else. He then asked if I can pay him R950 to come out and to diagnose the issue. When I said no, he then said " So you won't pay me."

I told him that at no time was there an agreement for him to come look at my geyser and me paying him R950.

He then just rep**** "OK good luck."

So not only are they *************, have horrible service but they have a really bad attitude to top it all off. In addition to that, they have a very delusional outlook on business. Asking someone R950 to come "Diagnose" the problem after you have't showed up for two days in a row!

The business number they use is ***