1 reviews | Active since Apr 2017

17 Apr 2017, 17:23

Terrible Service

<p>I ordered Canvases on Q photo website 6 days ago and still have not received my voucher codes! 5 days ago I asked a client care consultant Quentin Fourie to please send vouchers as this is gift for my sister that is from Australia visiting and no response! Hopefully I will get this in time to give to my sister! </p>

0
Replies (2)
Q-Photo
Q-Photo's reply18 Apr 2017, 08:16
Official

Dear Hesan,

Thank you for taking the time to post your dissatisfaction you are experiencing. Following the history on your orders I see that there were some delays and constant follow up and feedback between yourself and Quentin.

We are resolving the voucher codes as a matter of urgency and you will have them shortly.

Sincere regards

Sheray van Wyk

Client Relationship Manager

Q-Photo
Q-Photo's reply18 Apr 2017, 08:17
Official

Dear Hesan,

Thank you for taking the time to post your dissatisfaction you are experiencing. Following the history on your orders I see that there were some delays and constant follow up and feedback between yourself and Quentin.

We are resolving the voucher codes as a matter of urgency and you will have them shortly.

Sincere regards

Sheray van Wyk

Client Relationship Manager