QPhoto has ZERO customer care

The entice you into ordering with a special. On checkout, I missed the part where you enter a voucher code - deliberate on their part I assume. Under the impression i would be asked to enter it when entering payment details, I do so, and the payment goes through without me having entered discount. I emailed them immediately to notify them about the problem. And Quentin Fourie’s response- I am holding you to the T&Cs- you can’t get the discount once an amount goes through and so, effectively sorry for you. They do not care about the customer at all. The further responses from them have been arrogant and condescending. There is no customer care- “customer UNcare”. Won’t ever return!!