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SONJA S

1 reviews | Active since May 2015

13 Apr 2016, 11:05

Q-Photo strives for client satisfaction

I designed 2 photo books with the Picasso software and when I received them, everything was beautifully printed and the quality was really outstanding, but... The photos ons the cover pages printed off-centre. I contacted Q-Photo support by email and Sheray organised that the photo books be picked up from my address by their courier. When I received the photo books again, it still looked the same. After contacting Sheray and having the books collected by Q-Photo's courier again, Sheray realised that it was an error on the software. She fixed the error, printed the photo books again and they are beautiful!! I am not used to such outstanding service. Q-Photo really strives for the client's utmost satisfaction. Thank you Sheray and thank you Q-Photo!!

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Replies (1)
Q-Photo
Q-Photo's reply13 Apr 2016, 11:35
Official
Hello global0637,

Thanks for the positive feedback, we appreciate you taking the time to write to us.

Regards,
Liezel Geyser-Hahn