Bad Service

As a professional photographer making use of q-photo I am disappointed in the service delivery, the feedback and the attitudes of Q photo & personnel.<br> From 9-11 th of April I have ordered 3 photo-books online and paid for them, (R1800) their policy states books will be printed and bound in 5 working days and delivered in 48 hours. 2 weeks later when I was supposed to receive delivery I phoned their call centre,and was informed that they received my payment but has not even started with production. Now, on 28/4, I contacted them again and I was told they have my order but can not tell me when production will start and when delivery will take place. I now as a photographer look bad in the eyes of my clients as q-photo is inadequate in supplying the product. Emmanuel and Quinton at their call centre keep dodging me, they do not answer the phone when I call and have a don't care attitude when emailing me back, giving no clear answers as to when I can expect the 3 albums.<br> After countless e-mails and phone calls I still don't know what to advise my clients on their product delivery date. I am very unhappy about this service and will not make use of qphoto's services for ANY printing.