Worst service ever

We requested our company fleets licensing be renewed in December of last year. After many delays we were finally told they are ready for delivery. During our wait we got a R1000 fine for outdated license disc in one of the vehicles. Contacted Qno more to ask if they can squash the fine since they already had the new license discs in their possession at the time of the fine. Allison said she doesn't deal with that but will ask her boss Sean whom after many emails and telephone messages has still not responded to me. Eventually called and spoke to Ari whom is the manager and he made all sorts of promises to get back to me by yesterday but still nothing. This has been going on for over 4 months now and I am yet to receive a response & solution. The only time Sean has contacted me was in the beginning to demand payment after I said we will only pay the invoice after the ticket is squashed. I cannot believe any company in S.A operates like this, it is sickening!