BO
Beverley O

1 reviews | Active since Jul 2024

23 Sept 2024, 10:46

Dishonest and Totally Unfair

I made the mistake of ordering tablecloths from Pyramid Junction over Whatsapp, providing a clear colour swatch for reference. Despite this, he made them in a completely different colour, rendering them useless. On collection, Mohammed refused to make the tablecloth in a different shade, provide a refund or offer any reasonable solution. He was adamant for me to take the colour that he had made them in. (Which I refused to take).

Mohammed's actions demonstrate a blatant disregard for customer satisfaction, quality control and basic business ethics. I am no stranger to him and have dealt with him many times over the years.

I have now found the behavior of this business to be unreliable and uncooperative and have been left disappointed and financially exploited.

Please share this warning with others to avoid any similar experiences.

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