LJvR
Louw Jansen van Rensburg

1 reviews | Active since Apr 2011

04 Mar 2016, 20:02

A broker that helps

I struggled for 36 days with Discovery on my own with Vitality point allocation and incorrect captured information on their systems. I logged 5 different tickets with references and called the call center. It did not get me anywhere. I was frustrated with Discovery. My broker of several years stepped in when he (Peter) became aware of the situation. Henriette took ownership and within 2 days my Vitality points was allocated. Henriette is also giving me continuous updates of the status of the incorrect data investigation. <br> <br> Insurance is a difficult world. There is LOTS of negative stories. I can honestly say that PVB Associates have never given me any reason to doubt them. I always recommend Peter and Henriette. <br> <br> Dankie julle vir julle hulp.

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