SERVICE LEVEL OF PUTCO

BEFORE I START PLEASE MAKE SURE THIS GETS TO HEAD OF PUTCO I WAS ELECTED ON BEHALF OF BUS COMMITTEE FOR ALL COMMUTERS TRAVELLING FROM ELDORADO PARK , KLIPSPRUIT , FREEDOM PARK , KLIPTOWN TO AND FROM TO BREE STREET , HILLBROW THERE IS A SHORTAGE OF BUSSES , OF DRIVERS , NO BUSSES FOR SHIFTS FROM HILLBROW/BRAAMFONTEIN GOING TO MAINROAD , WE SEE THE DRIVERS NOT MORE THEN 2 DAYS A WEEK THEN WE INFORMED NO BUSSES BECUASE AT MECHANIC OR NO DRIVER FOR THE SHIFT AND WHEN YOU PHONE MR KHUMALO SAYS HE WILL MAKE A PLAN , WHEN THERE IS NO BUS WE HAVE TO WALK ACROSS THE BRIDGES WHICH IS VERY DANGEROUS TO GET IN TO TOWN , THERE USE TO BE A 5:00 MAIN ROAD BUS FROM HILLBROW TO ELDORADO PARK BUT NOW THERE IS ONLY A UNION ROAD BUS ABD PEOPLE WHO LIVE IN MAIN ROAD TAKING THAT BUS HAVE TO TAKE LONG DISTANCE WALK BACK HOME BECAUSE THEY ARE ON THE OTHER SIDE OF OTHER MAIN ROAD , MR KHUMALO ALSO SAYING MAKING PLAN BUT NOTHING AND BECUASE THERE IS TICKETS SERVICE , DRIVERS CANT GIVE US TRANSFER TICKETS WITH CASH PAYMENT , THE OTHER DRIVERS OF NEXT BUS YOU CLIMB IN THEY COMPLAIN BECUASE THEY ONLY ALLOWED TO TAKE TRANSFER IF YOU HAVE MONTHLY TICKETS , PEOPLE DONT BUY THE MONTHLY TICKETS BECAUSE IF BUSSES DONT PITCH WE HAVE TO USE EXTRA MONEY FROM OUR POCKETS TO GO AND USE OTHER TRANSPORT AND HOW IS PUTCO REFUNDING THAT SO WE JUST DONT DO THE MONTHLY ANYMORE , PUTCO TOOK THE KLIPSPRUIT BUSSES AWAY AND NOW PEOPLE FROM KLIPSPRUIT ALSO STRUGGLING BECUAS ETHERE IS ONLY ABOUT 1 OR TWO BUSSES FOR THE DAY GOING THAT WAY AND YET NOTHING BEING DONE WE HAVE BEEN WITH PUTCO FOR MAY YEARS BUT THE SERVICE NOW , NO BUSSES , NO DRIVERS , WHEN WE CALL DRIVERS THEY TELL US NO BUS OR BUS , THAT IS OUR AIRTIME BEING USED JUST SO THAT WE CAN CALL TO CONFIRM WAY HOME , WE WOULD HERE BUS DDRIVER SAYING ANOTHER DRIVER COMING THEN THAT DRIVER GO STRAIGHT TO BREE STREET AND WAIT THERE FOR NOTHING AND JUST LEAVE WITH ONE OR TWO PEOPLE IN THE BUS WHEN WE ALL WAITING IN HILLBROW AND BRAAMFONTEIN , PUTCO HAS NO CONTROL OVER THEIR STAFF AS THEY DO WHAT THEY WANT TO DRIVERS TAKE OFF FOR WEEKS AND THEN NO DRIVERS ARE REPLACED FOR THE SHIFTS , SO WE AS COMMUTERS STRUGGLE ON A DAILY BASIS AND THERE ARE OLD PEOPLE ALSO TRAVELLING , STUDENTS FROM BRAAMFONTEIN , THESE ARE ALL YOUNGSTERS AND FOR THEM TO ALSO CROSS THE BRIDGE IS DANGEROUS , I HAD TO ONCE ASSISTED A YOUNG BOY WAITING FOR BUS IN BRAAMFONTEIN WHO HAS A MONTHLY HE DIDNT HAVE ANY OTHER EXTRA CASH ON HIM AND WE WAITED TILL 5:20 , NO 4:30 BUS CAME OR 5:00 SO PICTURE IF I WAS NOT THERE TO ASSIST WHAT COULD HAVE HAPPEN TO THIS CHILD , THE 5:00 CLOCK DRIVER DECIDED TO GO STRAIGHT TO BREE FROM DEPO BECAUSE HE KNOWS THERE WAS TRAFFIC IN BRAAMFONTEIN , WE RECEIVED A CALL FROM DRIVER ADVIING US HE IS IN TOWN HE WILL WAIT FOR US NOT KNOWING OR ASKING HOW WILL WE GET TO TOWN WHAT SERVICE IS THAT , THE ROUTES HAS BEEN LIKE THIS FOR YEARS SO WHY ALL THESE CHANGES AND RIVERS JUST DOING WHAT THEY WANT , WE ALSO SUGGESTED THAT IF NO MAIN ROAD BUSSES , THE UNION DRIVERS TO PICK US AND JUST LEAVE US IN TOWN TO CATCH OTHER BUSSES , FOR YEARS IT WORKED LIKE THAT BECUASE THERE WAS AN OLD AUNTY WHO USE TO CALL THE DRIVERS AND IF NO DRIVER ANOTHER DRIVER FROM ANOTHER ROUTE WOULD FETCH HER AND OTHERS AND DROP US IN TOWN MA KHUMALO HAS PASSED ON AND NOW NO ONE CARES , WE JUST ALL STRANGERS TO PUTCO

WE AS THE COMMITEE WOULD LIKE TO KNOW WHAT THE WAY FOWARD AS THIS HAS BEEN GOING ON FOR TO LONG

THANKS CONCERNED COMMUTERS