RC
Riaan C

1 reviews | Active since Jun 2016

14 Jun 2016, 19:21

Poor Service Rendered

<p>Firstly I am utterly disappointed witht the servive that I receive from Putco. I have emailed the customer service regading a bus route (shift number) from Highgate to Fairlands and to date no has rep****. Secondly I am tired that there are no busses in the morning (Highgate to Fairlands) and the afternonns (Fairlands to Highgate). It is a continous problem that if there are no buses, it results in me having to take a taxi to work, this means extra money that I have to fork out even though I purchase a monthly tag. You can not get hold to of Putco's customer service as they are totally useless and can not resolve your query. The numbers on your website are of no use either because they keep referring or give you another number to call. Putco is not delivering a service to their customers the way they should. It is time to JACK UP your services PUTCO as theer are alot of commuters that utilize your services. I doubt that PUTCO will even bother to reply or try to assist because it almost 3 months and I still have not received any response regarding the shift numbers that I should use from Highgate to Fairlnds??? I am an EXTREMELY FRUSTRATED AND PAYING CUSTOMER that is RECEIVING POOR SERVICE....</p>

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