[Email Removed] [Email Removed]

PUTCO SERVICE - SOWETO DRIVER NUMBER: 9326 BUS 6020 This bus has been broken for almost 3 months now and we are not sure what is happening as the driver comes with different busses everyday. The busses that are not up to standard. Please let us know what is happening. I need a respond by the end of the day today otherwise will write to the Department of Transport as your service is VERY POOR. I think the problem that we buy tickets upfront and you dont care about the service that you deliver to us. <br> Good day Charlotte,<br> <br> We have referred your concern to our operations department for following up the whereabouts of your regular bus with our Technical Department as soon as possible. Please be assured we greatly value you as our customer and there is no intention whatsoever to deliberately see our customers going through such an inconvenience.<br> <br> Yesterday you promised to come back to me about this problem but did not receive any response from you.<br> <br> Things are getting worse with this bus. <br> <br> 1. Yesterday the driver came with the bus and towards Soweto the bus could not apply breaks and it was burning so we were told to get into another buses. Your service is really frustrating and leave