Bus not turning up

since ever 2016 started, we have been getting a bad service from putco, buses coming late and not turning up at times it frustrates us, because we get to work late, get warnings we are about to loose our jobs, no matter how early we try to leave our homes to catch the early buses, they never turn up, this is really getting out of hand, we thought by the buses been cut out from other locations wil get better services, but instead the matter gets worse by day, we fill our tags with money that we work for, and yet don't get happy as their customers, we are tired of putco.