BAD CUSTOMER SERVICE

THE SERVICE PROVIDED BY THE PARTICULAR BUS DRIVERS IS HORRIBLE SHIFT NUMBER 9510. THE BUSES DOES NOT USE HIS ROUTE FROM EMNDENI CORRECTLY,IN 6 DAYS THAT I HAVE USED THE BUS 9510 I HAVE TAKEN A TAXI TO GET TO THE BUS 4 TIMES "IM NOT THE DRIVERS FRIEND AND HE WILL NOT COME TO MY BUS STOP WHEN HE IS LATE ". IM REALLY STRUGGLE AS OVER AND ABOVE THE BUS TAG I HAVE TO HAVE R10 PER DAY TO CHASE THE BUS . ITS A PITY I DO NOT HAVE A CHOICE BUT TO USE THAT BUS AM REALLY DISSATISFIED.