Disappointed

Almost 2 months ago, i purchased Purity baby porridge for my son at babies r us in Canal Walk. I opened the box and because I always smell everything I give him to eat I smelled the porridge, omg it smelled like burnt oil. I was super disappointed. I immediately contacted tiger brands and spoke to someone called Natasha, Natasha advised me to keep the box in a safe dry place as they will collect on Monday. Then it was Tuesday already and Natasha called me to say that I must just keep it in a safe dry place once again as they will collect. I waited and waited. I eventually spoke to two other agents who works for their customer care. I purchased that porridge end October it is almost 2021 and no one collected it. I would like someone to collect it. I had an incident not too long ago with yhe ultra mel custard you guys sent me a R60 voucher and advised you would collect, but never collected. This notion of you telling people to keep the products as you will collecy but never come to collect, needs to stop.