ES
Erika S
1 reviews | Active since Apr 2025
11 Apr 2025, 12:24
TERRIBLE SERVICE
I wish I could give zero stars!!! We are on an endless struggle with Puritech. The sales person we work with Av***a , TERRIBLE SERVICE, can't stress this enough. She does not answer to any phone calls, not any mails, not any messages. Clearly this company does not want sales, extremely rude people.
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Replies (1)Puritech Water Treatment's replyOfficial
15 Sept 2025, 11:23Hi Erika,
Thank you for taking the time to share your experience. I'm truly sorry to hear that we let you down — that’s not the standard we strive for, and we take feedback like yours seriously.
Please know that your concerns have our full attention. We would really appreciate the opportunity to learn more about what happened so we can make things right and prevent this from happening again.
You're welcome to reach out directly to our office at *** or call ***, and a member of our leadership team will personally follow up with you.
We value your business and would be grateful for the chance to earn back your trust.
Warm regards,
Puritech Management Team
Thank you for taking the time to share your experience. I'm truly sorry to hear that we let you down — that’s not the standard we strive for, and we take feedback like yours seriously.
Please know that your concerns have our full attention. We would really appreciate the opportunity to learn more about what happened so we can make things right and prevent this from happening again.
You're welcome to reach out directly to our office at *** or call ***, and a member of our leadership team will personally follow up with you.
We value your business and would be grateful for the chance to earn back your trust.
Warm regards,
Puritech Management Team
Puritech Water Treatment's reply15 Sept 2025, 11:23
Official
Hi Erika,
Thank you for taking the time to share your experience. I'm truly sorry to hear that we let you down — that’s not the standard we strive for, and we take feedback like yours seriously.
Please know that your concerns have our full attention. We would really appreciate the opportunity to learn more about what happened so we can make things right and prevent this from happening again.
You're welcome to reach out directly to our office at *** or call ***, and a member of our leadership team will personally follow up with you.
We value your business and would be grateful for the chance to earn back your trust.
Warm regards,
Puritech Management Team
Thank you for taking the time to share your experience. I'm truly sorry to hear that we let you down — that’s not the standard we strive for, and we take feedback like yours seriously.
Please know that your concerns have our full attention. We would really appreciate the opportunity to learn more about what happened so we can make things right and prevent this from happening again.
You're welcome to reach out directly to our office at *** or call ***, and a member of our leadership team will personally follow up with you.
We value your business and would be grateful for the chance to earn back your trust.
Warm regards,
Puritech Management Team
