NC
Natasha C

1 reviews | Active since Jan 2020

17 Jan 2024, 21:54

Horrible After Care Service and ********* Staff

Absolutely appalling customer service, when procedure was questioned I was attacked via email and insulted multiple times by the General Manager. I requested that the Director make contact with me on +- 15 emails to her and she never responds, when I phone she is never available. The products are horrible quality and you are lucky if they even last a year, don’t think you can rely on their warranty at all, they always have excuses. As a client I have never been treated this badly - keeping in mind I never once got personal with any attacks I simply wanted answers and even started begging them to assist me. This was followed by more attacks and threats that I should not contact them again.

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