Appalling after sales service

All well and good when they want to sell you something, but aftersales is appalling, atrocious and downright pathetic. They refuse to get back to you, dont return calls or emails. EVASIVE AS CAN BE WITH EMPTY PROMISES. Wash their hands off any responsibility for products and systems which THEY recommended but fail to deliver after 10's of 1000's of Rands. STAY AWAY FROM THIS COMPANY.