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dean D

1 reviews | Active since Mar 2009

21 Oct 2019, 13:40

Justine Le Toit-Disgusting Service and horrible attitude.

What an absolute disgrace of a company to deal with. Service is disgusting from the drivers to the junior branch manager. Justine Le Toit (junior branch manager) is the rudest person I have ever dealt with in my life.

After being a repeat customer for almost 10 years, I have dealt with many staff and have to say that Justine is literally the worst. There have been instances where I have waited several weeks for a delivery without any feedback or apology. Of late, after placing my COD order, the driver will arrive after 2 or 3 days and if we aren't waiting with cash in hand they simply just leave. I have no doubt that they are following instruction from Justine Le Toit.

I wouldn't suggest using this Bidvest company unless you feel like getting treated like absolute ****.

Bye Bye Pureau, from yet another unhappy customer

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Replies (2)
Pureau Fresh Water Co.
Pureau Fresh Water Co.'s reply28 Oct 2019, 16:40
Official
Hello Deano,

We're sorry for the challenges faced with your COD water order. We're very happy to confirm that this was resolved efficiently, as we look forward to satisfying your future hydration needs.

Regards,

The Pureau Team
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dean D's update29 Oct 2019, 12:01
Reviewer Update
How on earth was it resolved "efficiently"? Since my complaint, I waited a further 4 DAYS for delivery.