TM
Tshepo M
1 reviews | Active since May 2021
18 Sept 2021, 09:23
Bad service
Pathetic service received from this plan's agent by the name of Obakeng he was all nice when he wanted us to sign up then as soon as they get our business the reveal their true colors just a bounced payment enquiry we are only responded to after 3days l wont recommend anyone to this plan if that's how they deal what if one lost a loved one and they have to wait for the whole year for your response yet quick when it comes to signing up a client m so disappointed - Karabo Serithi
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Pure Hearts Funeral Catering Services's replyOfficial
19 Sept 2021, 21:14Good Evening
Hope this finds you well. If I understand very well, I personally called you on the 9 September 2021 and notify you that Mr Obakeng he is no longer with our organization and advised you that any business or service enquiries should be made directly to the office not employees personal whatsApp numbers.
Your enquiry was about your bounced stop order from your boyfriend bank account to pay your monthly premium, we at Pure Hearts Funeral Catering we don't do debit orders it is your responsibility as a client to pay your monthly premiums.
Our business WhatsApp Number is *** Call Centre *** Head Office ***
I find it unnecessary to try to tarnish our business name based on the failed stop order from your end which is beyond our control.
Hope this finds you well. If I understand very well, I personally called you on the 9 September 2021 and notify you that Mr Obakeng he is no longer with our organization and advised you that any business or service enquiries should be made directly to the office not employees personal whatsApp numbers.
Your enquiry was about your bounced stop order from your boyfriend bank account to pay your monthly premium, we at Pure Hearts Funeral Catering we don't do debit orders it is your responsibility as a client to pay your monthly premiums.
Our business WhatsApp Number is *** Call Centre *** Head Office ***
I find it unnecessary to try to tarnish our business name based on the failed stop order from your end which is beyond our control.
Pure Hearts Funeral Catering Services's reply19 Sept 2021, 21:14
Official
Good Evening
Hope this finds you well. If I understand very well, I personally called you on the 9 September 2021 and notify you that Mr Obakeng he is no longer with our organization and advised you that any business or service enquiries should be made directly to the office not employees personal whatsApp numbers.
Your enquiry was about your bounced stop order from your boyfriend bank account to pay your monthly premium, we at Pure Hearts Funeral Catering we don't do debit orders it is your responsibility as a client to pay your monthly premiums.
Our business WhatsApp Number is *** Call Centre *** Head Office ***
I find it unnecessary to try to tarnish our business name based on the failed stop order from your end which is beyond our control.
Hope this finds you well. If I understand very well, I personally called you on the 9 September 2021 and notify you that Mr Obakeng he is no longer with our organization and advised you that any business or service enquiries should be made directly to the office not employees personal whatsApp numbers.
Your enquiry was about your bounced stop order from your boyfriend bank account to pay your monthly premium, we at Pure Hearts Funeral Catering we don't do debit orders it is your responsibility as a client to pay your monthly premiums.
Our business WhatsApp Number is *** Call Centre *** Head Office ***
I find it unnecessary to try to tarnish our business name based on the failed stop order from your end which is beyond our control.