DG
David G

1 reviews | Active since Aug 2023

14 Aug 2023, 11:09

Hi I had a great experience with Pure and Whole

Hi I had a great experience with Pure and Whole. I had bought around five Kgs of seeds from Pure and Whole and the process was quick and easy. Unfortunately the seeds I had bought were too small for my intended use and I approached Pure and Whole asking if they could possibly refund me or swap my order. The team was so helpful and were kind and generous to give me a full refund on the purchased seeds. I would like to thank the Pure and Whole team for their customer service and great products.

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Replies (1)
Pure and Whole
Pure and Whole's reply14 Aug 2023, 11:14
Official
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. We apologize for the inconvenience caused by the size of the seeds, but we're glad our team was able to assist you promptly and provide a full refund. If there's anything else we can do to make your experience even better in the future, please don't hesitate to let us know.