DG
David G
1 reviews | Active since Aug 2023
14 Aug 2023, 11:09
Hi I had a great experience with Pure and Whole
Hi I had a great experience with Pure and Whole. I had bought around five Kgs of seeds from Pure and Whole and the process was quick and easy. Unfortunately the seeds I had bought were too small for my intended use and I approached Pure and Whole asking if they could possibly refund me or swap my order. The team was so helpful and were kind and generous to give me a full refund on the purchased seeds. I would like to thank the Pure and Whole team for their customer service and great products.
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Replies (1)Pure and Whole's replyOfficial
14 Aug 2023, 11:14Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. We apologize for the inconvenience caused by the size of the seeds, but we're glad our team was able to assist you promptly and provide a full refund. If there's anything else we can do to make your experience even better in the future, please don't hesitate to let us know.
Pure and Whole's reply14 Aug 2023, 11:14
Official
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. We apologize for the inconvenience caused by the size of the seeds, but we're glad our team was able to assist you promptly and provide a full refund. If there's anything else we can do to make your experience even better in the future, please don't hesitate to let us know.
