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kevin S

1 reviews | Active since Nov 2022

14 Jan 2024, 18:06

PUNT CASINO: Avoid this one at all cost-just look at play through requirements

I so wish I could give no stars. Please Hello Peter include that option. All I can say about this business is that if you want to consistently lose then go to this casino. If you wish to close your account be prepared for a long exhausting journey of endless mails with the standard automated response, something to the effect that their standard turn around time is 72 hours since the volumes are so high (more likely because they hope that after 72 hours you may have forgotten the issue). You will be given a reference number. The reference or ticket number as far as i can gather from my own experience, serves no purpose as you never get a follow up response (in fact to closing your account you are more likely to get another marketing promo).

Live chat seems to be the only responsive communication method. Do not be beguiled by this. I was offered a R200 promo after insisting my account be closed. Of course, the R200 was lost in less than 15minutes as from my perspective the only entitities that win are those who are able to walk on water or who created water itself (since I did neither it was signed sealed and delivered that I would lose). What is particularly shocking is the play through requirements. For the R200, before I would be able to draw any winnings (which is impossible anyway), I would be required to play R10 000 play through. In what universe is this even remotely fair, sensible or quite bluntly sane??? The lesson that I have learned from this is have a look at the casinos play through requirements before depositing your hard earned money. Such ridiculous play through requirements sends a bigger message, we are going to make it almost impossible for you to win.

MY advice to all punters who enjoy playing online: AVOID THIS CASINO AT ALL COST. In fact I would rather go to Grand Theft I mean Grand West, and that saying a lot (except on your birthday as it will be anything but grand.

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