PATHETIC SERVICE

PLACED ORDER ON THE 13 JANUARY, I THEN THOUGHT I MADE AN ERROR WITH THE COLOR SO I CALLED AND EMAILED TO DOUBLE CHECK MY ORDDER WAS CORRECT ON THE 14 JAN. I THEN GOT CONFIRMATION MY ORDER WAS PROCESSED AS WELL AS THE COLOR I WANTED IS CORRECT.(I HAVE AN EMAIL AS PROOF) I EMAILED AGAIN LAST WEEK TO FOLLOW UP ON MY ORDER...NO RESPONSE I EMAILED AGAIN YESTERDAY, NO REPONSE TODAY I CALLED YOUR CALL CENTRE AND GOT TOLD BY LYNNE THAT I WAS SUPPOSE TO RECEIVE AN EMAIL STATING THAT THEY DNT HAVE STOCK AND I MUST BE REFUNDED! TWO WEEKS LATER I GET TOLD THIS. NO CORRESPONDENCE, NO NOTHING THEN I GOT ASKED HOW I PAID FOR MY ORDER, AS IT WILL TAKE 14 DAY TO REFUND .... WHAT UNPROFFESIONAL SERVICE IS THIS! PATHETIC TO BE TOLD TWO WEEKS LATER THEY DNT HAVE MY SHOES