Water charge query Ascot Unit 97

I am appalled by the service received from Pulse living regarding my water charge for the month of September 2024, I received a bill stating that I am owing R1500 for water, When I queried how they got to this amount, I was referred to I switch company that deals with meter readings, I switch could not furnish me with sufficient proof that readings were done, In other words they could not provide with the opening readings photo/ , They only provided me with the closing readings photo , They said information for the opening readings was provided by Pulseliving, Aftersome intese investigation with Pulseliving they provided me with opening readings that do not correlate with the statement of account i received I switch, As a result I was going from pillar to post with both companies, Ultimately I received an email from i switch that I should ignore the readings from Pulse, In my understanding readings determines the Financials and I am expected to pay thu exorbitant amount that both companies cannot account for and provide a proper recon, This is serious a injustice for me as cunsumer and a tenant, I need urgent assistance.