Pulse Living is a ****!!

I Elby Nhonho Phiri signed a lease for an offer to become a home owner WITH Real Housing Solutions in 2001, at an office in ennerdale. I had 2 agreements 1. An agreement for the house 2. An agreement to open an account for water and electricity at City of Joburg and I still have that agreement with me. I went to the City of Joburg in 2003 to get the account opened but that never came to pass, i insisted with Real Housing to assist me and still that didn't materialize I used to receive my utility accounts from City of Joburg via post from day one, and one time I later discovered that my utility Bill's were skyrocketing so I then visited the City of Johannesburg office in braamfontein and i found out that I was being billed for 2 meters and not one, and I was told that it's under investigation and it will be fixed, so I waited as they said they will get back to me, fastforwarding to 2010 I still noticed my account is not improving, I decided to go back to the municipaliy to find out about the case, I was told that the second meter account does not show on their system anymore, and Till today I dont know what went on with that account. Recently when I contacted one of the consultant from Pulse who always looks into my account she said she was going to check that case and till today I am still waiting, very *********** of her! I even have conversations I had with her on my phone as proof. So I then started receiving invoices from Pulse Living (no longer Real Housing) and the invoices no longer showed the Joburg Logo, Pulse started claiming that I am owing them for which I did not even open the lease with them. How can they even take over an account they dont know and say to me I'm owing, their billing invoices don't even come as an itemized billing with all the breakdown of the amounts to make it easier for the reader to understand. What about the payments i always make monthly at the Joburg water? I for one, I know Real Housing Solutions, I don't know Pulse. My daughter then wrote a review a week ago here on the platform (hellopeter) and the reply i received from Pulse was that Real Housing was never liquidated. I quote "Pulse property managers is the managing agent for Pulse Affordable Housing known as Real Housing Solutions, Real housing was never liquidated and the business is still in full operation" Which is a lie, because one the Pulse Living managers by the name of Tilla Viljoen said that they have sent emails to their clients including me, informing us about the changes within their company. Changes that Real Housing has been liquidated, which I told her that I didn't receive an email from her, so why do they come to the hellopeter platform and lie and say the company is still In operation? and luckly I managed to get ahold of the two agents that opened the contract for me and helped me to sign the contract agreement and they both agreed that real Housing was liquidated. Which means that the Pulse team is guilty of lying on a well respected platform claiming that they were not liquidated! But privately I'm being told that Real Housing WAS liquidated, this proves that many of us are being **** to and ******* to paying unreal figures. To backup my statement I have a Title Deed i drew out from the deeds office that shows that Real Housing sold the house I'm currently in to Pulse living and it shows the amount they had purchased the property for in BLACK AND WHITE So why lie that Real Housing is still in full operation if it sold they're properties to Pulse?

Secondly, where do I report this matter about the invoices I keep getting from Pulse because when I went to one of the Pulse living branches in roodepoort my name was not appearing on their system, my information did not appear at all. Siya one of their agents said its because they don't know me at that branch, only the branch at eastern cape deals with bonds and houses. Which means the only way I can get help is to travel all the way to eastern cape, which is generally unrealistic

I thought Pulse uses the same system with all their branches? I am confused, please enlighten me. So if a customer has a query like I do, and I would like to speak to someone one-on-one where do I go to? Another point i want to make is that Pulse team also wrote on the reply from the review my daughter sent, I quote "we are not affiliated with joburg water and our invoices only reflect our company logo" How so because, 1 : years ago when my account used to be handled by Real Housing I used to receive my invoices from Joburg water with all the break down of the billing, and I want to know how and why that method changed? 2: if Pulse is not affiliated with Joburg water where does the they get their billings and amounts from then, because I get my water and electricity from the municipality. One thing I can testify is that you are billing me incorrectly because no one from Pulse or even Joburg water has been to my premises to take a meter reading in years! Maybe they no longer care about Yeoville because of how the area changed violently over years. Nevertheless, where exactly does Pulse get their figures from, I want to know that

And also What I desperately ask from Pulse right now is to present all the invoices that show all the payments I have made starting from the date I signed the lease agreement to the end date. Also draw out all the receipts which sho w all the payments I have made and have been making to the Joburg water. Because Im sure you are not aware that I have been paying my water bills directly to the municipality. Please do that for me and we'll take it from there.. The amount you claim that I am owing I will not pay because those figures have been tempered with. I have my proof that I have been making payments, and I want the world to know that you are a ****!!