1 reviews | Active since Mar 2016
Over charged
Good day<br> <br> I am not happy with easy pay's response at all because on your site the posted a different response and a different story on my email. <br> <br> And since the beginning of my query both companies Pulse Living property and easy pay have been telling me that they are not the ones responsible on those fees that appear on my statement<br> SEE the highlighted areas from both companies<br> <br> FROM PULSE LIVING<br> We explained to the client that we do not determine the charges of R122.55 for credit card .... Easy pay does. We also explained that we are not sure how easy pay determines what is a credit card and what is debit card.<br> rds, <br> <br> Pippa Huebsch<br> Description: cid:[email protected]<br> Pulse Property Group (Pty) Ltd<br> Reg No *** <br> E-mail : [Email Removed] <br> Tel : +27 (043) 7000 323<br> Cell : + ***8<br> Fax : ***<br> <br> FROM EASY PAY<br> Kindly note this needs to be taken up with the receiver.<br> <br> The receiver is Pulse Property- the statement was done by the receiver, they can explain what those charges are iro. The 2 companies are busy sending me back & forth, i will forward all my conversation to the Hello Peter admin email.<br> <br> Regards
Pulse is the landlord who received your rental payments via EasyPay. The EasyPay payment process and fees can be described as follows.
When making a payment using the EasyPay method, payment can be made at an EasyPay vendor outlet such as Shoprite, Checkers and Pick & Pay. Vendors raise vending fees for this service and the fees are based on the payment method. Fees will differ depending on the method of payment used i.e. cash payment vs card payment. Fees also differ from vendor to vendor.
Pulse has no contractual relationship with any vendors and therefore has no control over how the fees are determined and charged by vendors. EasyPay debits the fees against Pulse's bank account and Pulse recovers the fees from its tenants in terms of the lease agreements.
We trust that you find this explanation in order.
Pulse is the landlord who received your rental payments via EasyPay. The EasyPay payment process and fees can be described as follows.
When making a payment using the EasyPay method, payment can be made at an EasyPay vendor outlet such as Shoprite, Checkers and Pick & Pay. Vendors raise vending fees for this service and the fees are based on the payment method. Fees will differ depending on the method of payment used i.e. cash payment vs card payment. Fees also differ from vendor to vendor.
Pulse has no contractual relationship with any vendors and therefore has no control over how the fees are determined and charged by vendors. EasyPay debits the fees against Pulse's bank account and Pulse recovers the fees from its tenants in terms of the lease agreements.
We trust that you find this explanation in order.