Hampton Place - poor general repairs and maintenance services

My tiles in my bedroom have been removed for a month now and every time I called the agent she either said they are in the process of getting the tiles from the supplier or other units in the complex are also having the same issue. This is a month after the tiles in my room have been removed, imagine living in a bedroom with no tiles, and the concrete is exposed , for someone that has sinuses issues , that can be problematic. I've mailed and called the agents but there seems to be no movement.