ZS
Zanele S
1 reviews | Active since Jan 2023
30 Mar 2023, 09:24
Bad service received.
I have sent my rental application on Tuesday and even paid the R100 fee for credit checks however I did not receive any response , the following week on Tuesday I followed up with them and that's when they assigned an agent to assist me. The lady asked for all the documents which I've already submitted and what ****ed me off I was told they couldn't process my application since there were documents missing but they did not bother to call me. I am only left with one day to move out from the current apartment and they are telling me my application will take 3days. Their service is very very bad and would not recommend them to anyone. They are not willing to assist.
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Replies (3)0
Replies (3)
Pulse Living's replyOfficial
30 Mar 2023, 13:53Dear Zanele S
Our lease applications department is ready to assess your application and carry out the necessary credit checks. Unfortunately, we have still not received your co-applicant's written consent to conduct the necessary credit vetting checks on his profile . Once we are in possession of his written consent, will we be able to process your application.
Regards
Pulse Team
Our lease applications department is ready to assess your application and carry out the necessary credit checks. Unfortunately, we have still not received your co-applicant's written consent to conduct the necessary credit vetting checks on his profile . Once we are in possession of his written consent, will we be able to process your application.
Regards
Pulse Team
Pulse Living's reply30 Mar 2023, 13:53
Official
Dear Zanele S
Our lease applications department is ready to assess your application and carry out the necessary credit checks. Unfortunately, we have still not received your co-applicant's written consent to conduct the necessary credit vetting checks on his profile . Once we are in possession of his written consent, will we be able to process your application.
Regards
Pulse Team
Our lease applications department is ready to assess your application and carry out the necessary credit checks. Unfortunately, we have still not received your co-applicant's written consent to conduct the necessary credit vetting checks on his profile . Once we are in possession of his written consent, will we be able to process your application.
Regards
Pulse Team
ZS
Zanele S's updateReviewer Update
03 Apr 2023, 13:29The consent was sent for both of us.
ZS
Zanele S's update03 Apr 2023, 13:29
Reviewer Update
The consent was sent for both of us.
Pulse Living's replyOfficial
03 Apr 2023, 16:44Dear Zanele
As advised, we could not accept the PDF signed form, hence our request that your co-applicant send an email to give written consent. We did not receive the email.
We have however received your telephonic withdrawal of the lease application.
Regards
Pulse Team
As advised, we could not accept the PDF signed form, hence our request that your co-applicant send an email to give written consent. We did not receive the email.
We have however received your telephonic withdrawal of the lease application.
Regards
Pulse Team
Pulse Living's reply03 Apr 2023, 16:44
Official
Dear Zanele
As advised, we could not accept the PDF signed form, hence our request that your co-applicant send an email to give written consent. We did not receive the email.
We have however received your telephonic withdrawal of the lease application.
Regards
Pulse Team
As advised, we could not accept the PDF signed form, hence our request that your co-applicant send an email to give written consent. We did not receive the email.
We have however received your telephonic withdrawal of the lease application.
Regards
Pulse Team