Pudo takes my business to a lost

I've never had any problems before but this past week I had to put out fires. Pudo gone down the drain. 1st Parcel. Flyer bag dropped of at client. No contents inside. Still investigating this matter with no reply.

2nd Parcel. Client gets a pin code to open the locker empty inside. With a long conversation the email stated courier driver did deposit Parcel. After a fight. Suddenly Parcel appears at warehouse.

3rd Parcel. Blow my mind. I deposit a parcel into the lockers with waybill and pin code. When I look back on my history items booked out No waybill. Everything just gone. Parcel probably in the wind again. My client definitely haven't received anything.

What is going on Have my parcels been targeting or what. ? My business is small and I really try just to have a bit of income. But pudo takes my August income to a lost. How can you hold liable for this issues. And how will pay for the lost items.?