1 reviews | Active since Jul 2021
Pudo is a disappointment.
For me, Courier Guy had been one of the favourite and flagship companies in SA - clean, professional, friendly, fast, efficient. That is door to door. I tried Pudo today and I had a ton of ice water in the face. Both the website and mobile app is difficult to navigate, understand and use - an exact opposite of the Courier Guy web app where you can find your data within minutes. Registration first - why not have a simple matrix containing the costs? Where is the "How to" help? My first shock was to find the kiosk in Centurion closed - with a handwritten piece of paper stuck on the safety door - no explanation, no other information - no notice on the website. Websites and apps are part the shopfront of any business - and should be taken care of.
