Negligent, uncaring - handles parcel contra to instrutions

PUDO parcel was not delivered into a locker as instructed, with the result being that the parcel was given to someone as part of another shipment and consequently lost. PUDO/Courier Guy customer service has a very uncaring attitude and simply shrugs their shoulders. I do not recommend sending anything via PUDO that you do not mind being lost. Complete negligence in my view and there is no repercussions for them as they exclude liability.