"Horrible predatory service - never again

I am extremely dissatisfied with their services. The website is not user-friendly, and there are no warnings when the delivery and deposit addresses are the same. Once an error is made, the option to cancel gives an error message and you cannot update the information. Support is unavailable after hours, leaving no assistance when needed. And then they refuse to help once the PIN has expired, simply directing you to their terms and conditions and rudely reminding me that it was my mistake. As a first-time client, it's incredibly frustrating to feel like mistakes aren't allowed. I will never use or recommend their services again.