CS
Christopher S

1 reviews | Active since Jul 2011

26 Feb 2025, 22:44

DO NOT USE PUDO IF YOU WANT YOUR PACKAGE

If you wish get your packages DO NOT USE PUDO.co.za

I had placed and order and the person that processed my order made use of PUDO. Needless to say I never received my order due to the fact that a wrong parcel was allocated to the bin that had open and I then took it back to a CourierGuy Kiosk, BUT I never received my package and the enquiry process was EXTREMELY Tedious and every time it is just said that it needs escalation and being investigated and after more than a month they finally paid a slap in the face and dismal reimbur*****t of R1000 which did not even cover 2/3 of my original costing.

I am extremely disappointed in all aspects involved with PUDO/CourierGuy service and more specifically the customer service as I never got any feedback unless I had requested it myself and that includes Email, instore Kiosk Enquiries, email and online platform

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