CLOSE DOWN THIS RESTAURANT: WORST SERVICE AND UNHYGENIC
After waiting almost 30min to be serviced, we finally received our DRINKS. Service was slow and restaurant tables are dirty!
To top it all off after we had our lunch we we ordered to leave, i wanted to order desert and we just ordered another bottle of wine when Micheal approached us and demanded that we had to leave as they needed to start preparing for an event. I asked to speak to the manager, when centre events Manager Nadia came over and started telling us how we should have seen the notice at the entrance or looked on their web page. POOR CUSTOMER COMMUNICATION IS FAULT????
How do you allow customers to sit down for a meal eat and literally chase them out during their meal????
How do you allow your waiters to speak to your clients in such manner???
Tshepo ignored me when i called him over to explain what is going on? Looked at me like I am insane when I asked him why he ignored me???
WORST SERVICE!! HORRIBLE EXPERIENCE!!! WILL NEVER SET MY FOOT THERE AGAIN AND WILL GO TO SOCIAL MEDIA TI ENSURE THIS PLACE IS CLOSED DOWN.
I WANT THE OWER TO CONTACT ME.
NADIA ***
