Just another inefficient branch of government

For 5 years now I have had ongoing queries on my account with the Kopanong Municipality, which they totally ignore and fail to correct. I tried various avenues, lawyers, small claims court, etc but no-one could help as government institutions can't be sued in normal channels. How happy I was last week to read a news article about the Public Protector which I didn't know about. They came to the "brilliant" conclusion that municipalities have failed the people of S.A., something we all know already. My husband and I spent days preparing our case, photographed copies of all correspondence, transferring them to my laptop, e-mailed everything concerning the case. The response from the PP was to e-mail a form for me to complete detailing the case, something I have done in fine detail in my e-mail. Of course, if they start drowning you in red tape you are going to go away quietly and they can continue to sit in their fancy offices earning fancy salaries and paying lip service to a beaten population under an inefficient, ******* government. Don't waste your time with the PP, guaranteed you are fighting a losing battle.